Shipping
Art By The Turtle endeavors to ensure that your every purchase is seamless and memorable with the highest standard of quality & shopping experience. We have a strict Quality Checking process embedded before each product is packed and dispatched. We take utmost care in packing, to ensure zero damage during transit – domestic and international. We ship through registered reputed shipping companies.
SHIPPING CHARGES
We offer Free Shipping within India on your minimum order value of Rs 2000 and above. Hence you will not pay any additional shipping charges at the time of checkout. In case your order value is less than Rs. 2000, you will see the shipping charges at the time of checkout, in addition to the product prices.
Domestic Orders: Dispatched within 7 - 10 Business Days
International Orders: Dispatched within 15 - 20 Business Days
Please note: The delivery timelines above are indicative only. Since we rely on our shipping companies for delivery, this can vary due to factors that are outside our control.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order, and are over and above any shipping charges paid to us. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping companies at the time of your order delivery after you receive an invoice by the shipping agent.
NON-AVAILABILITY ON DELIVERY
Our shipping companies will attempt to deliver the order 3 times before they return it to us.
CASH ON DELIVERY
We do not have Cash On Delivery option available.
SHIPPING CHARGES
We offer Free Shipping within India on your minimum order value of Rs 2000 and above. Hence you will not pay any additional shipping charges at the time of checkout. In case your order value is less than Rs. 2000, you will see the shipping charges at the time of checkout, in addition to the product prices.
Due to Covid, our International Shipping is facing undue delay, for which we cannot be held responsible. We recommend that you get in touch with us for international shipping before purchasing the product, given the extraordinary circumstances that we are currently facing.
INTERNATIONAL SHIPPING
International Shipping is currently not being provided, given the pandemic situation.
As a rule, for International Shipping, the charges are on actuals, as quoted by shipping companies. Once you complete the purchase on our website (checkout & complete the payment), we will get in touch with you within 7 Business Days to quote international shipping charges. Please note, the quotation can only be shared with you once you complete the purchase on our website and we pack the products – because the shipping charges depend on the volumetric weight of the parcel. Subsequently, you will need to pay the shipping charges to us and we will dispatch your order.
SHIPPING TIMELINES
SHIPPING TIMELINES
Domestic Orders: Dispatched within 7 - 10 Business Days
International Orders: Dispatched within 15 - 20 Business Days
Please note: The delivery timelines above are indicative only. Since we rely on our shipping companies for delivery, this can vary due to factors that are outside our control.
DUTIES & TAXES FOR INTERNATIONAL ORDERS
Duties & Taxes for international orders are not included in your order, and are over and above any shipping charges paid to us. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping companies at the time of your order delivery after you receive an invoice by the shipping agent.
NON-AVAILABILITY ON DELIVERY
Our shipping companies will attempt to deliver the order 3 times before they return it to us.
Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.
CASH ON DELIVERY
We do not have Cash On Delivery option available.